As a Medical Office Administrator, students are trained to perform a variety of secretarial and administrative duties in doctor's offices, hospitals, medical clinics and other medical settings. The role requires students to be detail oriented, with excellent communication skills, a positive attitude, and a friendly and welcoming manner. Students learn to schedule appointments, organize and maintain patient files, and appropriately manage information using the telephone, email and postal service. They are also introduced to the hospital setting, departments, and admissions processes. The program concludes with a capstone project.
What you'll learn
26 core subjects and skill areas covered across the program.
1Introduction to Computers
2MS Office Word
3MS Office PowerPoint
4MS Office Excel
5Keyboarding Accuracy
6Student Success Strategies
7Business Communications
8Ethics, Professionalism and Healthcare Law
9Fundamentals of Bookkeeping
10Medical Terminology, Anatomy and Physiology
11Medical Office Administration
12EMR and Medical Billing
13Medical Transcription
14The Clinical Environment
15Introduction to Hospital Administration
16Capstone Project
17Microsoft Word
18Microsoft Excel
19Microsoft PowerPoint
20Electronic Medical Billing (EMR) and Medical Billing
21Microsoft Office Suite
22Medical Office Procedure
23Medical Terminology
24Anatomy and Physiology
25Medical Coding and OHIP Billing
26Job Search Strategies
Career opportunities
Roles graduates are prepared to pursue.
HospitalsInsurance CompaniesCommunity Healthcare AgenciesAddiction CentresPrivate LaboratoriesSpecialty OfficesPhysicians' OfficesClinical Research CompaniesWellness CentresLong-Term Care FacilitiesAddiction CentersMedical Office Support StaffMedical Office Administrator / SecretaryClinical Office Administrator / SecretaryClinic / Medical Centre ReceptionTranscription SupportData Entry, Medical FacilitiesOffice Support, LaboratoriesOffice Support, Long-Term Care FacilitiesMedical Office AdministratorMedical SecretaryHealth Records ClerkMedical Billing ClerkMedical ReceptionistPatient CoordinatorMedical TranscriptionistHealth Services SchedulerMedical Office AssistantInsurance Claims Coordinator
